Thank you for the response on our problems. Read what ede65 has been posting or get in touch with him. He has more information than anyone else. I hope this is a sign of good things to come. 

     yes Erik that sounds like a brilliant Idea to me, and am sure others may support it as well. now I have a question and we talked about this and a dozen other things that you did not mentioned here but we will get to that at a later time . my main question at this time is how are we going to help you, help Autel, achieve this if our tools expired, I got 11 of them, plus 300+,  I helped sell. or are you telling us we need to buy updates to help you help Autel restore the software that we already paid for in full plus the purchase of the tools. or is this suggestions directed mostly for new members and not intended for us the current ones . sorry but since you did not mentioned anything I thought I asked. most of us already expired while sending data logs and posting them here on the forum  for a year, in my case 3, the reason why I have been saying for years to post here on the forum and not  to just data log it, so it can't be hidden from us. you see the chinese are not the only ones that can tell in which direction the wind is going to blow ahead of time, I have been around too, believe me, this is not my first rodeo. when we chat thru skipe  I gave you a dozen suggestions, and you had another dozen of them too but I see none here, other than to help you. all I see, and you gonna have to excuse me again but i see a tech support working for china and not us. I thought we were getting somewhere but i can see you have adopted autel's ways also. good day man. and don't count on me for anything. I don't wish to receive emails from you or anyone related to autel in this highway robbery and scams you people got going here. and one last thing if I don't see results here and soon i will take this one step further and autel is not going to like it one bit. I have fought many battles, and bloody ones. this is a peace of cake. do not piss me off any further. have them open the server so that everyone can download free software until this tool is fixed. and if autel has no intention in bringing back original tool functions as advertised and paid for, they should also announce such changes to future buyers.

      I have an expired in August of 2014 DS 708 I'm ok with it that  not everything works correctly because I bought it from Amazon for $1250 and even had Chinese Car coverage . Everyone when they bought these things knew they came out of China and offered a good bang for the buck for the OE level coverage but  grey area we know very little about, how  Autel obtained OE software licensing and whether or not they went through all the required legal hoops with OE manufacturers to be able to use it at the level it was at, where Strap-On , OPP and others have to suck hind teet for scraps and pay to get license or authorization  to reverse engineer it only in partiality, and the remainder would be J2534 subscription based if you want deeper coverage.
    If I knew a steeply discounted MS905 mini would come preloaded with all makes software at level that my DS708 expired at August 2014,with original factory logos intact ( not partially loaded with ancient software ), then it  would  still be worth someone without a working scanner grabbing one while you still can get one and  choose not to register and update the coverage in order not to lose valuable former OE functions that were there in earlier versions.Maybe  Autel  can resolve  with binding arbitration with a Chinese Mediator.  Possible sacrificial solution. All immobilizer security access and speed limiter tampering will be removed from tool on ALL cars newer than 6 years old. Nothing but codes  ,data and basic bi-directional on any car models less than 3 years old, like StrapOn , OPP, or any others. Any car manufacturer that wishes to sell , build, or market  their cars in China will have to allow Chinese Scanner companies to copy and reverse engineer all the OE diagnostic software and implement it's use  for aftermarket repair on 3 year and older model cars of it's global lineup, exception being factory immobilizer and security features (other than key less remotes) are not available for aftermarket repair use until cars are 6 years old. All techs with downgraded software with removed features will get free  repaired versions of their software for restoring  immobilizer ,security functions of 6 year old and older model cars that the tool once offered.
    I just hope if things don't work out for Autel in court that the folk who buy the remaining stock and decide not to update , and even those of us with scanners that expired software that still had old functions that work , one day turn on our units to see  automatic updating occurring we did not click on any update , then  it shuts down and reboots and WTF! the screen reads StrapOn BlueTip! , then I wake up and it was all just a bad dream
  

 Thanks Erik, hope that will help us all, even i Europe.

Now i see they have new Updates, but my Update-account finished 15th of july.

I will not buy update, i will send a request to Autel, to get the updates till it works like a diagnostic-tool we get promised.

I will contact the swedish support, because i think you will not help me or us in Europe.

But i would be happy when they fix soon the errors.....

Specially Benz (that i mostly need) is now version 6.50......and looks they fixed many errors....

What do you think?

Thanks Erik, i be watching you....lol.

Greets from Sweden
Mathias

  The data logs sent can only be sent by techs using a maxisys or maxidas running a current software subscription?
Any chance some Rogue engineers  made a downloadable  Max Headroom apt and some zip versions of  unofficial earlier software versions to placate the techs crying about lost functions?

 If there is an issue with the NEW updates, users should have the option to roll back to an older version. These tools are how we make a living, we want what we paid for. Please help us...

    Hi Mr Erik,

I have seen your post regarding (Proposal to fix Autel Issues) and at the same time your asking all Autel Tool users to help you in fixing the software issue by sending you or to Support Team a Data Log Files well I can understand that because we all want Autel Tool to be the best in the market...................But, now I don't understand what the hell is this System Updates with the Disclaimer Massage................? Are you or, Autel Company trying to cover them self after all the mess done by your engineers....................?

I don't think what you or, Autel is doing is the right thing by posting this System Updates I personally advice you to ask Autel to remove this updates.............and if you don't do so than I am sure we all  will have to think about taking the next step like Mr Ede as mentioned in his reply to your post..................Which I am sure you or,Autel will not like it as they already have many cases to face before and they don't want one more case against 300 to 1500 Autel users....................do they really want to...........????

If we members are trying to help and work as a team than I don't think you or, Autel has to be that smart and start posting some silly updates...............Instead of post some silly updates ask your engineers to concentrate on fixing the software's and post some sensible updates so we all can make our living.................In short no body wants to put Autel in trouble as no one has that silly time we all have many better things to do but, if Autel thinks they are smart by posting this System Updates.............Than they will be forcing members to start thinking of next step.......................

Therefore think about it and lets work as a team to make this Tool number ONE !!!!

Advice to my fellow Members !!!

Please do not install this System Updates please see the attached picture below.....................


http://pro.auteltech.com/autelsupport/Diagnostics/18909.jhtml?logoTypeId=4&typeName=Europe%20Cars

 are you kidding me!!!!!!!!!!!!!!!! so autel is not going to stand by their products???? so I guess that all new systems will not have anything installed. THIS IS NOT ACCEEPTABLE BUSINESS PRACTICE PERIOD!

who is in charge here, who came up with this idea?? autel is striving to make a better tool??? you decide...what a joke...

well folks its been real.. this is the first solid step to the end of autel in the us market... how many scanners do ya think snap on would sell with that disclamer....

I would like to throw a request out there to autel, and that would be to have the current ceo of the us market please step down because your not helping the company your killing it!!!

 

bill

 

 

 Hello Mr. Erik,

Senior professional experienced members of this forum already wrote about the issues, gave suggestions and tried to support Autel which is enough to open the eyes of Autel team but Autel is still sleeping.

http://www.auteltech.com/autelcms/CorporateInformation/462.jhtml
...
Jun.2014, Autel is officially converted into Autel Intelligent Technology Corp., Ltd.

So, where is Autel intelligence? Why this intelligence is decaying from the software. Really, I am feeling that it's useless to write something constructive here because it seems that Autel team is not interested to grow the business in a professional way.

You are talking about members' support. I do not want to write here because this is an open forum as decided by Autel. But as Autel needs support from the members, here is an example. I sent datalog of Hyundai/Kia because ECM was not scanned and some other fellow already mentioned the trick for a solution and I received the reply that it is not developed but I am surprised that the ECM is scanned through EOBD from the same tool. About one Vehicle I received the reply "E... engineers (a vehicle brand, I am not writing intentionally) confirmed E.. doesn't have engine system, that's why it's not there. They checked some third devices, and found they don't have that too." Can you imagine a vehicle without an engine system? The email is in my inbox.

I am a software programmer and a hardware designer as well but not as good as Autel Engineers. I am developing a product for some earning and I know that it has a bug and I am not marketing it till that issue will be solved.

My update subscription is expired now but to renew it I will think 22/7 times till I will get remainder 0 or Autel updates will be working updates. Now, Autel has to decide which will win 22/7 or Autel updates.

And now "Autel Tools User Disclaimers System Updates". I am feeling that I am getting headache. See you soon Intelligent guys, and you too my fellow members. I love my Autel MaxiSys Pro. Hope you will be upgraded.